Damage claims are only eligible for replacements; refunds are not available.
For lost shipments, refunds are not an option unless the carrier approves a claim and reimburses the full invoice amount (process may take 30-90 days; we do not guarantee approval).
Refusal to provide requested buyer photos of vehicle or wheels voids any refunds.
Refusal to provide information necessary to resolve fitment issues is treated as the customer changing their mind, subject to all applicable fees and charges.
Cancellations are only accepted via email to support; leaving a message on an answering machine does not cancel an order.
There is a 20% cancellation fee on all cancelled orders.
The company reserves the right to cancel orders and issue refunds due to pricing errors.
No warranties unless otherwise stated; this may include small repairs such as light paint touch-up or retention repair on used items.
Pricing is in US dollars; we will not match or adjust any pricing after order placement—the price agreed upon at checkout is final.
We are not responsible for third-party shipping expenses (surcharges, duties, taxes, customs fees, etc.).
For non-US orders (including Canada, AK, HI, PR), additional fees apply (minimum $20); do not place online orders—cancelled non-US orders are still subject to the 20% cancellation fee.
RETURNS
No returns on installed parts, mounted or balanced wheels, center caps (new or used), discontinued products, bolt-on or screw-on hubcaps/wheel covers, or any new merchandise that has been installed or used.
No returns beyond 30 days from purchase date.
All shortages, defective, damaged, incorrect, or incomplete items must be reported within 24 hours of delivery to be considered.
No returns accepted without a Return Authorization Number (RA#); packages sent without buyer name/address and RA# will be refused and returned to sender.
Packages that sound broken or in pieces will be refused and returned to sender.
Customers are responsible for all return shipping charges.
Make sure to insure return packages; we will not accept damaged merchandise.
There are no returns on any merchandise that is not listed or displayed on our websites.
Any product claimed to be defective must be returned in its entirety (quantity as ordered); missing items after installation do not constitute a defective item.
It is suggested that all items are installed by a professional; responsibility lies with the installer.
We reserve the right to request buyer photos of vehicle or wheels to process returns; refusal voids the return.
No exceptions to restocking fees:
25% restocking fee on all qualified returned merchandise received within 30 days.
50% restocking fee on any merchandise accepted after 30 days.
50% restocking fee on all merchandise that is refused or undeliverable.
50% restocking fee on any opened merchandise that is brand new and factory sealed.
35% restocking fee on refused or undeliverable merchandise (or all shipping charges to reship).
Exchanges are only accepted toward same-price or higher purchases; no adjustments for lower-priced items.
Exchanges are subject to restocking fees and return shipping charges.
For aftermarket items, defects or fitment issues must be resolved directly with the manufacturer (we can assist); if returned without attempting resolution, a 25% restocking fee plus minimum $15 will be deducted—any damage voids return value.
All original equipment wheel covers are used unless otherwise noted and may have light scratches or dings, which is considered normal.
SHIPPING
Absolutely no pickup options; all packages are shipped only from wheelcovers.com.
Brand new products generally ship within 24 hours on business days; used products generally ship within 72 hours (pulled and shipped on Mondays, Wednesdays, and Thursdays only during office hours).
Do not ship to an address where you will not be available to receive the package.
We do not guarantee delivery dates unless using express/air shipping options.
Once handed off to the carrier, we are not responsible for delays; tracking information will be provided, and delivery depends on the carrier's ability.
Any shipping-related claims must be reported directly to the package handler (UPS: 1-800-PICK-UPS; USPS: 1-800-ASK-USPS).
If your address is not recognized by USPS or UPS, please mention it; undeliverable packages incur a 50% restocking fee.
Please double-check part numbers and prices before ordering; no adjustments after payment.
Due to inventory changes, prices may vary, but the shopping cart price is always up-to-date and final.
